Wepeps is a Malagasy virtual assistant agency, based in Antananarivo since 2012, working with businesses in France, Belgium, Switzerland and Quebec.

The essentials in 6 points

• Who: an agency of about twenty people, based in Antananarivo, Madagascar.
• In business: since 2012.
• Who it's for: owners of small B2B businesses, especially web and digital agencies, training organizations, SaaS companies and online stores.
• Where: France, Belgium, Switzerland and Quebec.
• Languages: English and French.
• Getting started: 7 days, no commitment.

Our three services

Lead generation and qualified meetings. We find the right contacts, reach out on LinkedIn, by email and by phone, and book meetings in your calendar. You lead the conversation and you close. Learn more

E-commerce customer service. We answer your customers by email, chat and phone: order tracking, returns, complaints, replies to reviews. In your voice and by your rules. Learn more

Operations support. We take care of coordination and back office: project tracking, CRM, billing, follow-ups, reporting. Learn more

Our three plans

• Full-time virtual assistant means one dedicated assistant, every weekday, for a fixed monthly fee.
• Part-time virtual assistant means the same dedicated assistant, part time, for a fixed monthly fee.
• One-off project covers a targeted or temporary need, with a flat fee set before we start.

The price is set during a free 30-minute discovery call, based on your real needs.

How it works: a managed service

Our assistants are employed by Wepeps. We hire them, train them on your tools, supervise them every day and replace them when they're away. You delegate the work, not a person to manage: no hiring, no employment contract, no schedule to handle.

What Wepeps isn't

• Not a freelance platform: you don't pick a profile from a list, we run the work for you.
• Not a large call center: a small, hands-on team where every client account has someone responsible for it.
• Not a staffing agency: the assistant stays employed by Wepeps.

Frequently asked questions

Is Wepeps a French company?

No. Wepeps is a Malagasy agency (a SARLU under Malagasy law), based in Antananarivo. We work with businesses in France, Belgium, Switzerland and Quebec.

What's the difference between Wepeps and a freelance platform?

On a platform, you hire and manage people yourself. With Wepeps, we hire, train, supervise and replace the assistant: you have no one to manage.

Can you handle both my prospecting and my back office?

Yes. The same account can cover several services, with a single point of contact.

Do your assistants speak French as well?

Yes. Our teams work in English and French, including for our clients in Quebec.

What hours do you work?

Yours. We set the hours together during the discovery call, including Quebec hours.

What happens if my assistant is away?

Another assistant from the team takes over. Your work keeps going.

How long does it take to get started?

Seven days from your go-ahead to day one, including training the assistant.

How much does it cost?

A full-time or part-time assistant is billed at a fixed monthly fee, a one-off project at a flat fee. The price is set during the discovery call, based on your needs, with no commitment.

Contact details

Wepeps · GK Androhibe, LOT IIM 35, Antananarivo 101, Madagascar · +33 7 56 92 43 26 · contact@wepeps.com