Three virtual assistant services, one complete cycle: find customers, take care of them, keep things running.
You're short on hands to prospect, to answer your customers, or to keep operations running. Sometimes all three. Here's how we take over, service by service. And if you're unsure, that's what the discovery call is for.
Your full customer cycle, covered
Our three services follow the life of your customers: finding them, taking care of them, and running everything that serves them. You can pick just one, or combine several.
Acquisition
Lead generation and qualified meetings
Customer care
Customer service
Operations
Operations support
Lead generation and qualified meetings
We fill your calendar with qualified meetings. You close. Lead research and qualification, LinkedIn outreach, emails, calls: we handle everything before the meeting, and we book conversations in your calendar with decision-makers who match your target, with context shared before each meeting. For owners of B2B companies with 5 to 50 employees.
Outsourced e-commerce customer service
Your customers get careful answers, in your brand voice, without you building an in-house team. Email, chat and phone, order and delivery tracking, returns and complaints, page moderation, replies to reviews. For online sellers who want responsive support.
Based in Quebec? See our bilingual virtual assistant for Quebec businesses.
Do you run a SaaS company? See how we handle support and onboarding for your users.
Operations support and outsourced back office
Operations support that plans and executes. Coordinating your projects, setting up processes, tracking workloads, deadlines and deliverables, plus all the hands-on work that goes with it: data entry, spreadsheets, reports. From the simplest tasks to the ones you thought you had to keep. For owners who are running their business instead of growing it.
Do you run a training organization? See how we take care of the admin for your sessions.
Do you run a web or digital agency? See how we coordinate your client projects.
What if your needs span several services?
That's common, and it's not a problem. The same account can cover several areas. We already do it: for a public funding consultancy, our assistant runs the back office (CRM, invoices, meeting recaps) and supports the sales team (following up with prospects, sending proposals). The scope is set around your real needs during the discovery call, not in predefined boxes.
The common principle: a managed service
Whatever the service: you don't hire anyone, you don't deal with contracts, schedules or HR, and you have no freelancer to manage. We train the assistant, supervise her, and stay responsible for the results. A fixed price agreed in advance, a fully managed team, not another hire to manage. Start in 7 days, with no commitment.
Can't decide between them?
Neither can many business owners. That's exactly what the discovery call is for: thirty minutes to take stock and leave knowing what to delegate first.