You run your business. We handle the rest.
Prospecting, customer service, back office: we run it for you. No hiring, no team to manage. A fixed price with no surprises, a trained team, and your time back.
Companies that have trusted us
This is probably for you
We mostly work with owners of small businesses, solo or with a small team, who do almost everything themselves and need more hands to move forward. Sound familiar?
You run a web or digital agency
Between content updates, reports, design feedback to follow up and quotes to chase, the back office overflows and eats into your days.
You run a training organization
File follow-up, invitations, course materials and evaluations pile up, while you'd rather focus on the training itself.
You founded a
SaaS or tech product
User support, trial follow-ups, documentation and onboarding move more slowly than the product, for lack of time.
You run an online store
You want responsive customer support (email, chat, order tracking and complaints) without building an in-house team.
If any of these sounds like you, this is exactly what we take off your hands.
Delegating is simpler than it looks
You may be picturing endless instructions, a framework to build, time you don't have. With a managed service, none of that. We take the time to understand your needs. We train your assistant on the way you work. And we stay responsible for the results. You delegate the work, not a person to supervise.
What we take care of for you
Lead generation and
qualified meetings
Finding and qualifying your leads, LinkedIn prospecting, calls, booking meetings. We fill your calendar with qualified meetings. You close.
Customer service
for online stores
Email and chat support, order, return and complaint follow-up, moderation of reviews and comments. Your customers get a careful answer, without you building an in-house team.
Operations support and
outsourced back office
Coordinating your projects, onboarding, tracking workloads and deadlines, checking deliverables. Plus the hands-on work that goes with it: data entry, formatting, keeping your spreadsheets up to date. Someone who plans the work and gets it done.
A managed service: you delegate, we operate
Wepeps isn't a matching platform. You don't hire anyone. You don't deal with contracts, schedules or HR. You have no freelancer to manage. You pay a fixed price, agreed before we start, and we run the assistant for you: training, supervision, quality of work. You get a fully managed team, not another hire to manage.
Full-time, part-time or one-off virtual assistant
Not everyone has the same needs. Some want targeted help, others a dedicated person every day. We start from what you want to delegate, not from a number of hours to track. Here are the main options.
Full-time virtual assistant
An assistant dedicated to your business, every weekday. She knows your tools, your clients and your processes, and takes over the day-to-day.
Billing: a fixed monthly fee, no commitment.
Part-time virtual assistant
The same dedicated assistant, part time. To start gently, or when the need is regular without filling a full day.
Billing: a fixed monthly fee, no commitment.
One-off project
For a targeted or temporary need: a busy period, a project to move forward, a backlog to clear. We take it on for as long as it takes.
Billing: a flat fee, set before we start.
Need several assistants? We build the team with you. In every case, a fixed price agreed during the discovery call, no hourly billing.
A team in Madagascar
Our assistants are based in Antananarivo, Madagascar. They work in English, and many also speak French, which helps if some of your clients do. We recruit, train and supervise them ourselves, and we keep them for the long term. And because the team is already in place, you can start in seven days.
New to the idea? Here's what a virtual assistant can do for you.
Comparing several agencies? Here is what to check when choosing a virtual assistant agency in Madagascar.
How it works
We talk. A free 30-minute discovery call to understand your needs.
We scope the work. Together, we decide what you want to delegate and how.
We launch. The assistant is trained on the way you work. Start in 7 days.
We operate and follow up. Every Friday, a written progress update. Once a month, a 20-minute call.
Why trust us with your virtual assistant
More than ten years working alongside business owners in France, Belgium, Switzerland and Quebec.
A real phone number, a person who knows your account. Not a ticket, not a form.
If your assistant is away, a trained colleague takes over.
The team is already here, trained and supervised.
Frequently asked questions
Do I have to hire or manage anyone?
No. It's a managed service. We run the assistant for you: training, supervision, quality. You have no contracts, schedules or HR to handle.
How does remote work actually work?
We scope the work from day one and we stay responsible for the results. You have a manager you can reach directly and a written update every Friday. The distance makes no difference to the quality of the work.
What if my virtual assistant is sick or on leave?
A colleague trained on your account takes over. You don't lose a day, and you have nothing to organize.
Is your assistants' English really good?
Yes. We recruit English-speaking profiles and test their written and spoken English before they join a client account. Your emails, calls and client conversations are handled at the level you expect. And if some of your clients speak French, we can handle them too.
How long does it take to get started?
7 days. Our team is already trained and ready, so we can get you started quickly.
Can I stop my virtual assistant at any time?
Yes. You can stop whenever you want. Just let us know 15 days before the end of the month. No minimum term, no penalty.
How much does it cost?
It depends on the plan. A full-time or part-time virtual assistant is billed at a fixed monthly fee. A one-off project is billed at a flat fee. Either way, the price is fixed and agreed together during the discovery call, with no commitment and no hourly billing.