{"id":19,"date":"2026-08-10T05:34:37","date_gmt":"2026-08-10T05:34:37","guid":{"rendered":"https:\/\/wepeps.com\/?page_id=19"},"modified":"2026-10-29T08:50:25","modified_gmt":"2026-10-29T08:50:25","slug":"service-client","status":"publish","type":"page","link":"https:\/\/wepeps.com\/en\/services\/service-client\/","title":{"rendered":"Customer service"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"19\" class=\"elementor elementor-19\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5350bb9 e-flex e-con-boxed e-con e-parent\" data-id=\"5350bb9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-eac1fe5 e-con-full e-flex e-con e-child\" data-id=\"eac1fe5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c454e33 elementor-widget elementor-widget-heading\" data-id=\"c454e33\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Service client e-commerce<\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aa23309 elementor-widget-tablet__width-initial elementor-widget__width-initial elementor-widget-tablet_extra__width-inherit elementor-widget elementor-widget-heading\" data-id=\"aa23309\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Un service client e-commerce externalis\u00e9, r\u00e9actif et \u00e0 votre ton.<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4496f66 elementor-widget elementor-widget-text-editor\" data-id=\"4496f66\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>E-mails, chat, t\u00e9l\u00e9phone, commandes, retours, r\u00e9clamations, avis : nous r\u00e9pondons \u00e0 vos clients en votre nom, avec votre ton et vos r\u00e8gles. Vos clients sont bien trait\u00e9s. Vous r\u00e9cup\u00e9rez vos soir\u00e9es.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-61b05d4 elementor-tablet-align-center elementor-tablet_extra-align-center elementor-widget elementor-widget-button\" data-id=\"61b05d4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/wepeps.com\/contact\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">R\u00e9server un appel d\u00e9couverte<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d1e8ff4 elementor-position-inline-start elementor-mobile-position-inline-start elementor-widget-mobile__width-initial elementor-view-default elementor-widget elementor-widget-icon-box\" data-id=\"d1e8ff4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-clock\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8zm0 448c-110.5 0-200-89.5-200-200S145.5 56 256 56s200 89.5 200 200-89.5 200-200 200zm61.8-104.4l-84.9-61.7c-3.1-2.3-4.9-5.9-4.9-9.7V116c0-6.6 5.4-12 12-12h32c6.6 0 12 5.4 12 12v141.7l66.8 48.6c5.4 3.9 6.5 11.4 2.6 16.8L334.6 349c-3.9 5.3-11.4 6.5-16.8 2.6z\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\t Gratuit, 30 minutes, sans discours commercial. \t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f31d076 e-con-full e-flex e-con e-child\" data-id=\"f31d076\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-65d6e10 elementor-invisible elementor-widget elementor-widget-image\" data-id=\"65d6e10\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInRight&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"768\" height=\"1024\" src=\"https:\/\/wepeps.com\/wp-content\/uploads\/2026\/08\/weppes-image-3-768x1024.webp\" class=\"attachment-large size-large wp-image-862\" alt=\"\u00c9quipe de service client en action, offrant prospection et support sans recrutement ni gestion d&apos;\u00e9quipe.\" srcset=\"https:\/\/wepeps.com\/wp-content\/uploads\/2026\/08\/weppes-image-3-768x1024.webp 768w, https:\/\/wepeps.com\/wp-content\/uploads\/2026\/08\/weppes-image-3-225x300.webp 225w, https:\/\/wepeps.com\/wp-content\/uploads\/2026\/08\/weppes-image-3.webp 960w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0e9d8b9 e-con-full e-flex e-con e-parent\" data-id=\"0e9d8b9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2006726 elementor-widget elementor-widget-html\" data-id=\"2006726\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<section class=\"wps-logos\" aria-label=\"Ils nous ont fait confiance\"><style>\n.wps-logos{background:#F8F7FB;padding:64px 0;overflow:hidden}\n.wps-logos h2{font-family:Manrope,sans-serif;font-weight:800;color:#1E0E4B;text-align:center;font-size:clamp(26px,3.2vw,38px);line-height:1.2;margin:0 20px 40px}\n.wps-logos .wps-track-wrap{position:relative;overflow:hidden;-webkit-mask-image:linear-gradient(90deg,transparent,#000 8%,#000 92%,transparent);mask-image:linear-gradient(90deg,transparent,#000 8%,#000 92%,transparent)}\n.wps-logos .wps-track{display:flex;width:max-content;animation:wps-scroll 60s linear infinite}\n.wps-logos .wps-track-wrap:hover .wps-track{animation-play-state:paused}\n.wps-logos .wps-logo{flex:0 0 auto;width:200px;height:100px;margin:0 24px;display:flex;align-items:center;justify-content:center}\n.wps-logos .wps-logo img{width:100%!important;height:100%!important;max-width:none!important;object-fit:contain;filter:grayscale(1);opacity:.6;transition:filter .3s,opacity .3s;user-select:none;-webkit-user-drag:none}\n.wps-logos .wps-logo img:hover{filter:none;opacity:1}\n@keyframes wps-scroll{from{transform:translateX(0)}to{transform:translateX(-50%)}}\n@media (max-width:767px){.wps-logos{padding:44px 0}.wps-logos .wps-logo{width:140px;height:70px;margin:0 14px}.wps-logos .wps-track{animation-duration:42s}}\n@media (prefers-reduced-motion:reduce){.wps-logos .wps-track{animation:none;flex-wrap:wrap;justify-content:center;width:auto}.wps-logos .wps-track [aria-hidden]{display:none}}\n<\/style><h2>Ils nous ont fait confiance<\/h2><div class=\"wps-track-wrap\"><div class=\"wps-track\"><div class=\"wps-logo\"><img loading=\"lazy\" src=\"https:\/\/wepeps.com\/wp-content\/uploads\/2026\/10\/logo-client-01.webp\" alt=\"Logo client\" width=\"480\" height=\"240\" loading=\"lazy\" decoding=\"async\"><\/div><div class=\"wps-logo\"><img loading=\"lazy\" src=\"https:\/\/wepeps.com\/wp-content\/uploads\/2026\/10\/logo-client-11.webp\" alt=\"Logo client\" width=\"480\" height=\"240\" loading=\"lazy\" decoding=\"async\"><\/div><div class=\"wps-logo\"><img loading=\"lazy\" src=\"https:\/\/wepeps.com\/wp-content\/uploads\/2026\/10\/logo-client-02.webp\" alt=\"Logo client\" width=\"480\" height=\"240\" loading=\"lazy\" decoding=\"async\"><\/div><div class=\"wps-logo\"><img loading=\"lazy\" src=\"https:\/\/wepeps.com\/wp-content\/uploads\/2026\/10\/logo-client-12.webp\" alt=\"Logo client\" width=\"480\" height=\"240\" loading=\"lazy\" decoding=\"async\"><\/div><div class=\"wps-logo\"><img loading=\"lazy\" src=\"https:\/\/wepeps.com\/wp-content\/uploads\/2026\/10\/logo-client-03.webp\" alt=\"Logo client\" width=\"480\" height=\"240\" loading=\"lazy\" decoding=\"async\"><\/div><div class=\"wps-logo\"><img loading=\"lazy\" src=\"https:\/\/wepeps.com\/wp-content\/uploads\/2026\/10\/logo-client-13.webp\" alt=\"Logo client\" width=\"480\" height=\"240\" loading=\"lazy\" decoding=\"async\"><\/div><div class=\"wps-logo\"><img loading=\"lazy\" src=\"https:\/\/wepeps.com\/wp-content\/uploads\/2026\/10\/logo-client-04.webp\" alt=\"Logo client\" width=\"480\" height=\"240\" loading=\"lazy\" decoding=\"async\"><\/div><div class=\"wps-logo\"><img loading=\"lazy\" src=\"https:\/\/wepeps.com\/wp-content\/uploads\/2026\/10\/logo-client-14.webp\" alt=\"Logo client\" width=\"480\" height=\"240\" loading=\"lazy\" decoding=\"async\"><\/div><div class=\"wps-logo\"><img loading=\"lazy\" src=\"https:\/\/wepeps.com\/wp-content\/uploads\/2026\/10\/logo-client-05.webp\" alt=\"Logo client\" width=\"480\" height=\"240\" loading=\"lazy\" decoding=\"async\"><\/div><div class=\"wps-logo\"><img loading=\"lazy\" src=\"https:\/\/wepeps.com\/wp-content\/uploads\/2026\/10\/logo-client-15.webp\" alt=\"Logo client\" width=\"480\" height=\"240\" loading=\"lazy\" decoding=\"async\"><\/div><div class=\"wps-logo\"><img loading=\"lazy\" src=\"https:\/\/wepeps.com\/wp-content\/uploads\/2026\/10\/logo-client-06.webp\" alt=\"Logo client\" width=\"480\" height=\"240\" loading=\"lazy\" decoding=\"async\"><\/div><div class=\"wps-logo\"><img loading=\"lazy\" src=\"https:\/\/wepeps.com\/wp-content\/uploads\/2026\/10\/logo-client-07.webp\" alt=\"Logo client\" width=\"480\" height=\"240\" loading=\"lazy\" decoding=\"async\"><\/div><div class=\"wps-logo\"><img loading=\"lazy\" src=\"https:\/\/wepeps.com\/wp-content\/uploads\/2026\/10\/logo-client-08.webp\" alt=\"Logo client\" width=\"480\" height=\"240\" loading=\"lazy\" decoding=\"async\"><\/div><div class=\"wps-logo\"><img loading=\"lazy\" src=\"https:\/\/wepeps.com\/wp-content\/uploads\/2026\/10\/logo-client-09.webp\" alt=\"Logo client\" width=\"480\" height=\"240\" loading=\"lazy\" decoding=\"async\"><\/div><div class=\"wps-logo\"><img loading=\"lazy\" src=\"https:\/\/wepeps.com\/wp-content\/uploads\/2026\/10\/logo-client-10.webp\" alt=\"Logo client\" width=\"480\" height=\"240\" loading=\"lazy\" decoding=\"async\"><\/div><div class=\"wps-logo\" aria-hidden=\"true\"><img loading=\"lazy\" src=\"https:\/\/wepeps.com\/wp-content\/uploads\/2026\/10\/logo-client-01.webp\" alt=\"\" width=\"480\" height=\"240\" loading=\"lazy\" decoding=\"async\"><\/div><div class=\"wps-logo\" aria-hidden=\"true\"><img loading=\"lazy\" src=\"https:\/\/wepeps.com\/wp-content\/uploads\/2026\/10\/logo-client-11.webp\" alt=\"\" width=\"480\" height=\"240\" loading=\"lazy\" decoding=\"async\"><\/div><div class=\"wps-logo\" aria-hidden=\"true\"><img loading=\"lazy\" src=\"https:\/\/wepeps.com\/wp-content\/uploads\/2026\/10\/logo-client-02.webp\" alt=\"\" width=\"480\" height=\"240\" loading=\"lazy\" decoding=\"async\"><\/div><div class=\"wps-logo\" aria-hidden=\"true\"><img loading=\"lazy\" src=\"https:\/\/wepeps.com\/wp-content\/uploads\/2026\/10\/logo-client-12.webp\" alt=\"\" width=\"480\" height=\"240\" loading=\"lazy\" decoding=\"async\"><\/div><div class=\"wps-logo\" aria-hidden=\"true\"><img loading=\"lazy\" src=\"https:\/\/wepeps.com\/wp-content\/uploads\/2026\/10\/logo-client-03.webp\" alt=\"\" width=\"480\" height=\"240\" loading=\"lazy\" decoding=\"async\"><\/div><div class=\"wps-logo\" aria-hidden=\"true\"><img loading=\"lazy\" src=\"https:\/\/wepeps.com\/wp-content\/uploads\/2026\/10\/logo-client-13.webp\" alt=\"\" width=\"480\" height=\"240\" loading=\"lazy\" decoding=\"async\"><\/div><div class=\"wps-logo\" aria-hidden=\"true\"><img loading=\"lazy\" src=\"https:\/\/wepeps.com\/wp-content\/uploads\/2026\/10\/logo-client-04.webp\" alt=\"\" width=\"480\" height=\"240\" loading=\"lazy\" decoding=\"async\"><\/div><div class=\"wps-logo\" aria-hidden=\"true\"><img loading=\"lazy\" src=\"https:\/\/wepeps.com\/wp-content\/uploads\/2026\/10\/logo-client-14.webp\" alt=\"\" width=\"480\" height=\"240\" loading=\"lazy\" decoding=\"async\"><\/div><div class=\"wps-logo\" aria-hidden=\"true\"><img loading=\"lazy\" src=\"https:\/\/wepeps.com\/wp-content\/uploads\/2026\/10\/logo-client-05.webp\" alt=\"\" width=\"480\" height=\"240\" loading=\"lazy\" decoding=\"async\"><\/div><div class=\"wps-logo\" aria-hidden=\"true\"><img loading=\"lazy\" src=\"https:\/\/wepeps.com\/wp-content\/uploads\/2026\/10\/logo-client-15.webp\" alt=\"\" width=\"480\" height=\"240\" loading=\"lazy\" decoding=\"async\"><\/div><div class=\"wps-logo\" aria-hidden=\"true\"><img loading=\"lazy\" src=\"https:\/\/wepeps.com\/wp-content\/uploads\/2026\/10\/logo-client-06.webp\" alt=\"\" width=\"480\" height=\"240\" loading=\"lazy\" decoding=\"async\"><\/div><div class=\"wps-logo\" aria-hidden=\"true\"><img loading=\"lazy\" src=\"https:\/\/wepeps.com\/wp-content\/uploads\/2026\/10\/logo-client-07.webp\" alt=\"\" width=\"480\" height=\"240\" loading=\"lazy\" decoding=\"async\"><\/div><div class=\"wps-logo\" aria-hidden=\"true\"><img loading=\"lazy\" src=\"https:\/\/wepeps.com\/wp-content\/uploads\/2026\/10\/logo-client-08.webp\" alt=\"\" width=\"480\" height=\"240\" loading=\"lazy\" decoding=\"async\"><\/div><div class=\"wps-logo\" aria-hidden=\"true\"><img loading=\"lazy\" src=\"https:\/\/wepeps.com\/wp-content\/uploads\/2026\/10\/logo-client-09.webp\" alt=\"\" width=\"480\" height=\"240\" loading=\"lazy\" decoding=\"async\"><\/div><div class=\"wps-logo\" aria-hidden=\"true\"><img loading=\"lazy\" src=\"https:\/\/wepeps.com\/wp-content\/uploads\/2026\/10\/logo-client-10.webp\" alt=\"\" width=\"480\" height=\"240\" loading=\"lazy\" decoding=\"async\"><\/div><\/div><\/div><\/section>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5607e32 e-flex e-con-boxed e-con e-parent\" data-id=\"5607e32\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-b5b2c38 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"b5b2c38\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-344e55a elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"344e55a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Chaque question sans r\u00e9ponse co\u00fbte une vente ou un avis<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-426246f elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"426246f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c15d5ec e-con-full e-flex e-con e-child\" data-id=\"c15d5ec\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0bb327d elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"0bb327d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Une question avant achat qui reste sans r\u00e9ponse, c&rsquo;est un panier abandonn\u00e9. Une r\u00e9clamation qui tra\u00eene, c&rsquo;est un avis n\u00e9gatif public. Alors vous r\u00e9pondez vous-m\u00eame, le soir, le week-end, entre deux commandes. Et les pics d&rsquo;activit\u00e9 vous inqui\u00e8tent au lieu de vous r\u00e9jouir. Monter une \u00e9quipe support en interne co\u00fbte cher et prend du temps. Il existe une voie plus simple.<\/p><p style=\"margin-top:14px\">Pour pr\u00e9parer le pic de fin d\u2019ann\u00e9e, lisez notre guide : <a href=\"https:\/\/wepeps.com\/2026\/10\/26\/externaliser-service-client-e-commerce-fetes\/\" style=\"color:#EC5E86;text-decoration:underline;font-weight:600\">externaliser son service client e-commerce avant les f\u00eates<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f919808 e-flex e-con-boxed e-con e-parent\" data-id=\"f919808\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-92788b6 e-con-full e-flex e-con e-child\" data-id=\"92788b6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7878cdf elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"7878cdf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Nous r\u00e9pondons en votre nom, avec votre ton<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e417906 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"e417906\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0cabb28 e-con-full e-flex e-con e-child\" data-id=\"0cabb28\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7046607 elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"7046607\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInRight&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Votre ton, vos r\u00e8gles, vos process : nous les apprenons avant de d\u00e9marrer, et nous les suivons \u00e0 chaque r\u00e9ponse. Vos clients ne parlent pas \u00e0 un prestataire. Ils parlent \u00e0 votre marque, avec le soin qu&rsquo;elle m\u00e9rite. Et quand une situation sort du cadre, nous escaladons vers vous selon vos r\u00e8gles, puis nous suivons le dossier jusqu&rsquo;\u00e0 sa r\u00e9solution.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9616865 e-flex e-con-boxed e-con e-parent\" data-id=\"9616865\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-132bb69 e-con-full e-flex e-con e-child\" data-id=\"132bb69\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-acf6032 elementor-widget elementor-widget-heading\" data-id=\"acf6032\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Ce que nous prenons en main<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e3e0b25 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"e3e0b25\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d348df7 e-con-full e-grid e-con e-child\" data-id=\"d348df7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-4aa9639 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"4aa9639\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;zoomIn&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2f2b15d elementor-position-inline-start elementor-mobile-position-inline-start elementor-view-default elementor-widget elementor-widget-icon-box\" data-id=\"2f2b15d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M173.898 439.404l-166.4-166.4c-9.997-9.997-9.997-26.206 0-36.204l36.203-36.204c9.997-9.998 26.207-9.998 36.204 0L192 312.69 432.095 72.596c9.997-9.997 26.207-9.997 36.204 0l36.203 36.204c9.997 9.997 9.997 26.206 0 36.204l-294.4 294.401c-9.998 9.997-26.207 9.997-36.204-.001z\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tSupport par e-mail, chat et t\u00e9l\u00e9phone\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6da0dc9 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"6da0dc9\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;zoomIn&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4c55a62 elementor-position-inline-start elementor-mobile-position-inline-start elementor-view-default elementor-widget elementor-widget-icon-box\" data-id=\"4c55a62\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M173.898 439.404l-166.4-166.4c-9.997-9.997-9.997-26.206 0-36.204l36.203-36.204c9.997-9.998 26.207-9.998 36.204 0L192 312.69 432.095 72.596c9.997-9.997 26.207-9.997 36.204 0l36.203 36.204c9.997 9.997 9.997 26.206 0 36.204l-294.4 294.401c-9.998 9.997-26.207 9.997-36.204-.001z\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tSuivi des commandes et des livraisons\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-21ec8c9 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"21ec8c9\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;zoomIn&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0352d3b elementor-position-inline-start elementor-mobile-position-inline-start elementor-view-default elementor-widget elementor-widget-icon-box\" data-id=\"0352d3b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M173.898 439.404l-166.4-166.4c-9.997-9.997-9.997-26.206 0-36.204l36.203-36.204c9.997-9.998 26.207-9.998 36.204 0L192 312.69 432.095 72.596c9.997-9.997 26.207-9.997 36.204 0l36.203 36.204c9.997 9.997 9.997 26.206 0 36.204l-294.4 294.401c-9.998 9.997-26.207 9.997-36.204-.001z\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tRetours, remboursements et r\u00e9clamations\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1a0c8e5 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"1a0c8e5\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;zoomIn&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c74b2c1 elementor-position-inline-start elementor-mobile-position-inline-start elementor-view-default elementor-widget elementor-widget-icon-box\" data-id=\"c74b2c1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M173.898 439.404l-166.4-166.4c-9.997-9.997-9.997-26.206 0-36.204l36.203-36.204c9.997-9.998 26.207-9.998 36.204 0L192 312.69 432.095 72.596c9.997-9.997 26.207-9.997 36.204 0l36.203 36.204c9.997 9.997 9.997 26.206 0 36.204l-294.4 294.401c-9.998 9.997-26.207 9.997-36.204-.001z\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tMod\u00e9ration de vos pages et de vos r\u00e9seaux\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1fa6a60 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"1fa6a60\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;zoomIn&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6b91c1f elementor-position-inline-start elementor-mobile-position-inline-start elementor-view-default elementor-widget elementor-widget-icon-box\" data-id=\"6b91c1f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M173.898 439.404l-166.4-166.4c-9.997-9.997-9.997-26.206 0-36.204l36.203-36.204c9.997-9.998 26.207-9.998 36.204 0L192 312.69 432.095 72.596c9.997-9.997 26.207-9.997 36.204 0l36.203 36.204c9.997 9.997 9.997 26.206 0 36.204l-294.4 294.401c-9.998 9.997-26.207 9.997-36.204-.001z\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tR\u00e9ponses aux avis et aux commentaires\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-06b54c7 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"06b54c7\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;zoomIn&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7ba066b elementor-position-inline-start elementor-mobile-position-inline-start elementor-view-default elementor-widget elementor-widget-icon-box\" data-id=\"7ba066b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M173.898 439.404l-166.4-166.4c-9.997-9.997-9.997-26.206 0-36.204l36.203-36.204c9.997-9.998 26.207-9.998 36.204 0L192 312.69 432.095 72.596c9.997-9.997 26.207-9.997 36.204 0l36.203 36.204c9.997 9.997 9.997 26.206 0 36.204l-294.4 294.401c-9.998 9.997-26.207 9.997-36.204-.001z\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tRemont\u00e9e des retours clients, pour am\u00e9liorer vos produits et vos process\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0eb40d2 e-flex e-con-boxed e-con e-parent\" data-id=\"0eb40d2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-4add6e6 e-con-full e-flex e-con e-child\" data-id=\"4add6e6\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-173b64b elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"173b64b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Les demandes que nous traitons au quotidien<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8a26d65 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"8a26d65\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e40a06e e-con-full e-grid e-con e-child\" data-id=\"e40a06e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-3f7d6d1 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"3f7d6d1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;zoomIn&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d85146a elementor-widget elementor-widget-heading\" data-id=\"d85146a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">\u00ab O\u00f9 est ma commande ? \u00bb<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8e914f9 elementor-widget elementor-widget-text-editor\" data-id=\"8e914f9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>La demande la plus fr\u00e9quente. Nous r\u00e9pondons avec le suivi \u00e0 jour, nous g\u00e9rons les retards transporteur, et le client reste rassur\u00e9 au lieu de s&rsquo;agacer.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8dbfb8a e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"8dbfb8a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;zoomIn&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-87b379c elementor-widget elementor-widget-heading\" data-id=\"87b379c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Le colis arriv\u00e9 endommag\u00e9<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a4f95b8 elementor-widget elementor-widget-text-editor\" data-id=\"a4f95b8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Nous proposons la solution pr\u00e9vue par vos r\u00e8gles, renvoi ou remboursement, et nous transformons un incident en preuve de s\u00e9rieux.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-28223b2 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"28223b2\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;zoomIn&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d5130d7 elementor-widget elementor-widget-heading\" data-id=\"d5130d7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">La question avant achat<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-45d74bf elementor-widget elementor-widget-text-editor\" data-id=\"45d74bf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Bien r\u00e9pondue, et vite, elle devient une vente. Nous connaissons vos produits et vos conditions pour r\u00e9pondre juste.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-74d8235 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"74d8235\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;zoomIn&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-851e706 elementor-widget elementor-widget-heading\" data-id=\"851e706\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">La r\u00e9clamation qui monte<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-43e4a52 elementor-widget elementor-widget-text-editor\" data-id=\"43e4a52\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>R\u00e9ponse pos\u00e9e et empathique, escalade vers vous si la situation le demande, et suivi jusqu&rsquo;\u00e0 la r\u00e9solution. Rien ne reste en suspens.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c0b680c e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"c0b680c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;zoomIn&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d2eb081 elementor-widget elementor-widget-heading\" data-id=\"d2eb081\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">L'avis n\u00e9gatif public<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-876fa04 elementor-widget elementor-widget-text-editor\" data-id=\"876fa04\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Une r\u00e9ponse rapide et soign\u00e9e, qui montre \u00e0 tous vos futurs clients comment vous traitez les probl\u00e8mes.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-31af69a e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"31af69a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;zoomIn&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9338a2b elementor-widget elementor-widget-heading\" data-id=\"9338a2b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Le retour et le remboursement<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-339241c elementor-widget elementor-widget-text-editor\" data-id=\"339241c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Organis\u00e9s et trait\u00e9s selon vos conditions, sans que vous ayez \u00e0 y toucher.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2bbe31b e-flex e-con-boxed e-con e-parent\" data-id=\"2bbe31b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-0057179 e-con-full e-flex e-con e-child\" data-id=\"0057179\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f0f4c81 elementor-widget__width-initial elementor-widget-tablet__width-inherit elementor-widget elementor-widget-heading\" data-id=\"f0f4c81\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Des missions que nous op\u00e9rons en ce moment<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3d324b9 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"3d324b9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-04b9672 e-con-full e-flex e-con e-child\" data-id=\"04b9672\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-d67d87e e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"d67d87e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-d9efd7f e-con-full e-flex e-con e-child\" data-id=\"d9efd7f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-33af96d elementor-widget elementor-widget-heading\" data-id=\"33af96d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">01<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9ca9b21 elementor-widget elementor-widget-heading\" data-id=\"9ca9b21\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Pour une marque e-commerce fran\u00e7aise de produits bien-\u00eatre<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6d4962e elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"6d4962e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Notre assistante tient le support client par e-mail : suivi des commandes et des livraisons, retards, colis endommag\u00e9s, remboursements, questions avant achat. Elle traite aussi les commandes dans Shopify et les transmet aux fournisseurs dans les outils de la marque, en suivant ses process \u00e0 la lettre. Et elle fait remonter les retours clients qui aident la marque \u00e0 s&rsquo;am\u00e9liorer.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-936d8b1 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"936d8b1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-e6bc978 e-con-full e-flex e-con e-child\" data-id=\"e6bc978\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0384b89 elementor-widget elementor-widget-heading\" data-id=\"0384b89\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">02<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5abd11b elementor-widget elementor-widget-heading\" data-id=\"5abd11b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Pour un groupe qui op\u00e8re plusieurs boutiques en ligne<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-091f507 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"091f507\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Notre assistante tient le support sur Freshdesk : e-mails, tickets et chat en direct. Informations sur les produits, les commandes, les livraisons et les retours, r\u00e9clamations r\u00e9solues avec empathie, cas complexes escalad\u00e9s et suivis jusqu&rsquo;\u00e0 r\u00e9solution, et historique des \u00e9changes tenu pour am\u00e9liorer le service.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5ce76e4 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"5ce76e4\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-440d859 e-con-full e-flex e-con e-child\" data-id=\"440d859\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4bc22ae elementor-widget elementor-widget-heading\" data-id=\"4bc22ae\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">03<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b4f5bd4 elementor-widget elementor-widget-heading\" data-id=\"b4f5bd4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Et parce que le service client ne passe pas que par l'\u00e9crit<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9a55fe3 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"9a55fe3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Pour une entreprise de peinture r\u00e9sidentielle au Qu\u00e9bec, notre assistante appelle chaque client pendant et apr\u00e8s le chantier, intercepte les insatisfactions avant qu&rsquo;elles ne s&rsquo;enveniment, et tient la bo\u00eete e-mail en fran\u00e7ais et en anglais.<\/p><p>Vous \u00eates au Qu\u00e9bec ? <a href=\"https:\/\/wepeps.com\/adjointe-virtuelle-quebec\/\" style=\"color:#EC5E86;text-decoration:underline;font-weight:500;\">D\u00e9couvrez notre adjointe virtuelle bilingue pour les entreprises du Qu\u00e9bec<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cde616d elementor-widget__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"cde616d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Trois marques, trois outils, un m\u00eame soin.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-141a86e e-flex e-con-boxed e-con e-parent\" data-id=\"141a86e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-b7ed255 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"b7ed255\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-14a59f3 elementor-widget__width-initial elementor-widget-tablet__width-initial elementor-widget elementor-widget-heading\" data-id=\"14a59f3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Un service g\u00e9r\u00e9 : rien \u00e0 manager de votre c\u00f4t\u00e9<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c79b047 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"c79b047\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-25bec2e e-con-full e-flex e-con e-child\" data-id=\"25bec2e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b7e1531 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"b7e1531\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Vous ne recrutez personne. Vous ne g\u00e9rez ni contrat, ni planning, ni suivi RH. Vous n&rsquo;avez aucun freelance \u00e0 manager de votre c\u00f4t\u00e9. Nous formons l&rsquo;assistante sur votre boutique, vos produits, votre ton et vos r\u00e8gles, nous l&rsquo;encadrons, et nous restons responsables de la qualit\u00e9 des r\u00e9ponses. Un prix fixe, valid\u00e9 avant le d\u00e9marrage. Un renfort op\u00e9r\u00e9, pas une embauche \u00e0 g\u00e9rer.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-83fe8e7 elementor-widget elementor-widget-html\" data-id=\"83fe8e7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<div class=\"wps-cmp\"><style>.wps-cmp{max-width:980px;margin:36px auto 44px;font-family:Karla,sans-serif;color:#1E0E4B;display:grid;grid-template-columns:1fr 1fr;gap:24px;align-items:stretch}.wps-cmp *{box-sizing:border-box}.wps-cmp .col{border-radius:20px;padding:28px 28px 12px;text-align:left}.wps-cmp .solo{background:#F4F2F8;border:1px solid #E6E1EF}.wps-cmp .wps{background:#fff;border:2px solid #EC5E86;box-shadow:0 12px 32px rgba(236,94,134,.16)}.wps-cmp h3{font-family:Manrope,sans-serif;font-weight:800;font-size:20px;line-height:1.3;margin:0 0 18px;color:#1E0E4B}.wps-cmp .solo h3{color:#6B6480}.wps-cmp ul{list-style:none!important;margin:0!important;padding:0!important}.wps-cmp li{list-style:none!important;display:flex;gap:14px;align-items:flex-start;padding:14px 0;border-top:1px solid rgba(30,14,75,.08);margin:0}.wps-cmp li:first-child{border-top:0}.wps-cmp .ic{flex:0 0 26px;height:26px;border-radius:50%;display:flex;align-items:center;justify-content:center;margin-top:1px}.wps-cmp .solo .ic{background:#E3DEEC}.wps-cmp .wps .ic{background:#EC5E86}.wps-cmp .ic svg{width:12px;height:12px}.wps-cmp .lbl{display:block;line-height:1.3;font-family:Manrope,sans-serif;font-weight:700;font-size:13px;letter-spacing:.06em;text-transform:uppercase;margin-bottom:2px}.wps-cmp .solo .lbl{color:#8A839C}.wps-cmp .wps .lbl{color:#EC5E86}.wps-cmp .txt{display:block;font-size:16.5px;line-height:1.45}.wps-cmp .solo .txt{color:#5B5470}@media (max-width:767px){.wps-cmp{grid-template-columns:1fr;gap:28px;margin-top:28px}.wps-cmp .col{padding:24px 20px 8px}.wps-cmp .wps{order:-1}}<\/style><div class=\"col solo\"><h3>Recruter en interne<\/h3><ul><li><span class=\"ic\"><svg viewBox=\"0 0 12 12\"><path d=\"M2 2l8 8M10 2l-8 8\" stroke=\"#8A839C\" stroke-width=\"2\" stroke-linecap=\"round\"\/><\/svg><\/span><span><span class=\"lbl\">Recrutement<\/span><span class=\"txt\">Annonce, entretiens, formation : \u00e0 vous de tout faire.<\/span><\/span><\/li><li><span class=\"ic\"><svg viewBox=\"0 0 12 12\"><path d=\"M2 2l8 8M10 2l-8 8\" stroke=\"#8A839C\" stroke-width=\"2\" stroke-linecap=\"round\"\/><\/svg><\/span><span><span class=\"lbl\">Absence<\/span><span class=\"txt\">Cong\u00e9s et arr\u00eats maladie : les e-mails s'accumulent.<\/span><\/span><\/li><li><span class=\"ic\"><svg viewBox=\"0 0 12 12\"><path d=\"M2 2l8 8M10 2l-8 8\" stroke=\"#8A839C\" stroke-width=\"2\" stroke-linecap=\"round\"\/><\/svg><\/span><span><span class=\"lbl\">Pics d'activit\u00e9<\/span><span class=\"txt\">Black Friday et f\u00eates : vous g\u00e9rez seul la vague.<\/span><\/span><\/li><li><span class=\"ic\"><svg viewBox=\"0 0 12 12\"><path d=\"M2 2l8 8M10 2l-8 8\" stroke=\"#8A839C\" stroke-width=\"2\" stroke-linecap=\"round\"\/><\/svg><\/span><span><span class=\"lbl\">Gestion<\/span><span class=\"txt\">Contrat de travail, planning, suivi RH.<\/span><\/span><\/li><\/ul><\/div><div class=\"col wps\"><h3>Le service g\u00e9r\u00e9 Wepeps<\/h3><ul><li><span class=\"ic\"><svg viewBox=\"0 0 12 12\"><path d=\"M2 6.5l2.6 2.5L10 3.5\" stroke=\"#fff\" stroke-width=\"2\" fill=\"none\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span><span class=\"lbl\">Recrutement<\/span><span class=\"txt\">Nous recrutons et formons sur votre boutique. D\u00e9marrage en 7 jours.<\/span><\/span><\/li><li><span class=\"ic\"><svg viewBox=\"0 0 12 12\"><path d=\"M2 6.5l2.6 2.5L10 3.5\" stroke=\"#fff\" stroke-width=\"2\" fill=\"none\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span><span class=\"lbl\">Absence<\/span><span class=\"txt\">Une coll\u00e8gue form\u00e9e prend le relais.<\/span><\/span><\/li><li><span class=\"ic\"><svg viewBox=\"0 0 12 12\"><path d=\"M2 6.5l2.6 2.5L10 3.5\" stroke=\"#fff\" stroke-width=\"2\" fill=\"none\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span><span class=\"lbl\">Pics d'activit\u00e9<\/span><span class=\"txt\">Nous ajustons le renfort avec vous.<\/span><\/span><\/li><li><span class=\"ic\"><svg viewBox=\"0 0 12 12\"><path d=\"M2 6.5l2.6 2.5L10 3.5\" stroke=\"#fff\" stroke-width=\"2\" fill=\"none\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span><span class=\"lbl\">Gestion<\/span><span class=\"txt\">Un contrat de service, un prix fixe mensuel.<\/span><\/span><\/li><\/ul><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a64d1db e-flex e-con-boxed e-con e-parent\" data-id=\"a64d1db\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-8e96857 e-con-full e-flex e-con e-child\" data-id=\"8e96857\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-11b3db7 elementor-widget elementor-widget-heading\" data-id=\"11b3db7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Comment \u00e7a se passe<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c12db2d elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"c12db2d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7398810 e-con-full e-grid e-con e-child\" data-id=\"7398810\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-63d9537 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"63d9537\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-296bbb0 e-con-full e-flex e-con e-child\" data-id=\"296bbb0\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-32b8a81 elementor-widget elementor-widget-heading\" data-id=\"32b8a81\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">01<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-65b0a93 elementor-widget__width-initial elementor-widget elementor-widget-icon-box\" data-id=\"65b0a93\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tNous \u00e9changeons.\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tUn appel d\u00e9couverte de 30 minutes, gratuit, pour comprendre votre boutique et vos volumes.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-645c51d e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"645c51d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-8df37c5 e-con-full e-flex e-con e-child\" data-id=\"8df37c5\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-171357d elementor-widget elementor-widget-heading\" data-id=\"171357d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">02<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5b960f3 elementor-widget__width-initial elementor-widget elementor-widget-icon-box\" data-id=\"5b960f3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tNous cadrons la mission.\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tCanaux, ton, r\u00e8gles de r\u00e9ponse, cas d'escalade : nous d\u00e9finissons tout ensemble.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2f7fe13 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"2f7fe13\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-c43ed2c e-con-full e-flex e-con e-child\" data-id=\"c43ed2c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6fc4fd9 elementor-widget elementor-widget-heading\" data-id=\"6fc4fd9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">03<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0d3a076 elementor-widget__width-initial elementor-widget elementor-widget-icon-box\" data-id=\"0d3a076\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tNous lan\u00e7ons.\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tL'assistante est form\u00e9e sur votre boutique, vos produits et votre ton. D\u00e9marrage en 7 jours.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9cb2da5 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"9cb2da5\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-eb1773e e-con-full e-flex e-con e-child\" data-id=\"eb1773e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fd72d1b elementor-widget elementor-widget-heading\" data-id=\"fd72d1b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">04<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-13fc552 elementor-widget__width-initial elementor-widget elementor-widget-icon-box\" data-id=\"13fc552\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tNous op\u00e9rons et suivons.\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tChaque vendredi, un point \u00e9crit sur l'avancement. Une fois par mois, un \u00e9change de 20 minutes.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1271f97 elementor-mobile-align-center elementor-widget elementor-widget-button\" data-id=\"1271f97\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/wepeps.com\/comment-ca-marche\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg data-dc-tpl=\"61\" width=\"17\" height=\"17\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.4\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path data-dc-tpl=\"62\" d=\"M5 12h14\"><\/path><path data-dc-tpl=\"63\" d=\"M13 6l6 6-6 6\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Voir le d\u00e9roul\u00e9 complet<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3bba6f0 e-flex e-con-boxed e-con e-parent\" data-id=\"3bba6f0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-6920aac e-con-full e-flex e-con e-child\" data-id=\"6920aac\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b909c8b elementor-widget elementor-widget-heading\" data-id=\"b909c8b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Pourquoi nous confier votre service client<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d82593f elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"d82593f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5c8b629 e-grid e-con-full e-con e-child\" data-id=\"5c8b629\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e48ca91 elementor-view-stacked elementor-shape-circle elementor-position-block-start elementor-mobile-position-block-start elementor-invisible elementor-widget elementor-widget-icon-box\" data-id=\"e48ca91\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg data-dc-tpl=\"216\" width=\"22\" height=\"22\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.75\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><rect data-dc-tpl=\"217\" x=\"3\" y=\"4\" width=\"18\" height=\"17\" rx=\"2\"><\/rect><path data-dc-tpl=\"218\" d=\"M3 9h18\"><\/path><path data-dc-tpl=\"219\" d=\"M8 2v4\"><\/path><path data-dc-tpl=\"220\" d=\"M16 2v4\"><\/path><path data-dc-tpl=\"221\" d=\"M12 13v4\"><\/path><path data-dc-tpl=\"222\" d=\"M10 15h4\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tDepuis 2012\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tPlus de dix ans aux c\u00f4t\u00e9s de marques en France, en Belgique, en Suisse et au Qu\u00e9bec.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-04a8406 elementor-view-stacked elementor-shape-circle elementor-position-block-start elementor-mobile-position-block-start elementor-invisible elementor-widget elementor-widget-icon-box\" data-id=\"04a8406\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg data-dc-tpl=\"226\" width=\"22\" height=\"22\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.75\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path data-dc-tpl=\"227\" d=\"M17 20v-2a4 4 0 0 0-4-4H7a4 4 0 0 0-4 4v2\"><\/path><circle data-dc-tpl=\"228\" cx=\"10\" cy=\"7\" r=\"4\"><\/circle><path data-dc-tpl=\"229\" d=\"M23 20v-2a4 4 0 0 0-3-3.87\"><\/path><path data-dc-tpl=\"230\" d=\"M16 3.13a4 4 0 0 1 0 7.75\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tUne responsable \u00e0 joindre\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tUn vrai num\u00e9ro, une personne qui conna\u00eet votre boutique. Pas un ticket, pas un formulaire.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-910d0fb elementor-view-stacked elementor-shape-circle elementor-position-block-start elementor-mobile-position-block-start elementor-invisible elementor-widget elementor-widget-icon-box\" data-id=\"910d0fb\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg data-dc-tpl=\"234\" width=\"22\" height=\"22\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.75\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path data-dc-tpl=\"235\" d=\"M13 2L4 14h7l-1 8 9-12h-7l1-8z\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tJamais de trou\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tSi votre assistante est absente, une coll\u00e8gue form\u00e9e prend le relais.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-329b23c elementor-view-stacked elementor-shape-circle elementor-position-block-start elementor-mobile-position-block-start elementor-invisible elementor-widget elementor-widget-icon-box\" data-id=\"329b23c\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg data-dc-tpl=\"239\" width=\"22\" height=\"22\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.75\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path data-dc-tpl=\"240\" d=\"M12 3l7 3v5c0 5-3.5 8-7 9-3.5-1-7-4-7-9V6l7-3z\"><\/path><path data-dc-tpl=\"241\" d=\"M9 12l2 2 4-4\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tD\u00e9marrage en 7 jours\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tL'\u00e9quipe est d\u00e9j\u00e0 l\u00e0, form\u00e9e et encadr\u00e9e.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-87feddd e-flex e-con-boxed e-con e-parent\" data-id=\"87feddd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2804eb2 elementor-widget__width-initial elementor-widget elementor-widget-spacer\" data-id=\"2804eb2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8f03b8c elementor-widget elementor-widget-heading\" data-id=\"8f03b8c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Questions fr\u00e9quentes<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f16dc8b elementor-widget elementor-widget-n-accordion\" data-id=\"f16dc8b\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;expanded&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2530\" class=\"e-n-accordion-item\" open>\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"true\" aria-controls=\"e-n-accordion-item-2530\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Est-ce que vos assistantes garderont le ton de notre marque ? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg data-dc-tpl=\"252\" id=\"faq-icon-1\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" style=\"flex-shrink: 0; transition: transform 0.3s cubic-bezier(0.16, 1, 0.3, 1); transform: rotate(180deg);\"><path data-dc-tpl=\"253\" d=\"M6 9l6 6 6-6\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg data-dc-tpl=\"266\" id=\"faq-icon-3\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" style=\"flex-shrink: 0; transition: transform 0.3s cubic-bezier(0.16, 1, 0.3, 1); transform: rotate(0deg);\"><path data-dc-tpl=\"267\" d=\"M6 9l6 6 6-6\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2530\" class=\"elementor-element elementor-element-bae42b5 e-con-full e-flex e-con e-child\" data-id=\"bae42b5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-64f1c23 elementor-widget elementor-widget-text-editor\" data-id=\"64f1c23\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Oui. Nous apprenons votre ton, vos r\u00e8gles et vos process avant de d\u00e9marrer, et chaque r\u00e9ponse les suit. Vos clients parlent \u00e0 votre marque, pas \u00e0 un prestataire.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2531\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2531\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Quels outils ma\u00eetrisez-vous ? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg data-dc-tpl=\"252\" id=\"faq-icon-1\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" style=\"flex-shrink: 0; transition: transform 0.3s cubic-bezier(0.16, 1, 0.3, 1); transform: rotate(180deg);\"><path data-dc-tpl=\"253\" d=\"M6 9l6 6 6-6\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg data-dc-tpl=\"266\" id=\"faq-icon-3\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" style=\"flex-shrink: 0; transition: transform 0.3s cubic-bezier(0.16, 1, 0.3, 1); transform: rotate(0deg);\"><path data-dc-tpl=\"267\" d=\"M6 9l6 6 6-6\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2531\" class=\"elementor-element elementor-element-5b26480 e-con-full e-flex e-con e-child\" data-id=\"5b26480\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6590475 elementor-widget elementor-widget-text-editor\" data-id=\"6590475\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Nos assistantes travaillent d\u00e9j\u00e0 au quotidien sur Shopify, Freshdesk et Gmail. Et nous nous formons sur vos outils, quels qu&rsquo;ils soient, avant le d\u00e9marrage.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2532\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2532\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Que se passe-t-il face \u00e0 une r\u00e9clamation complexe ? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg data-dc-tpl=\"252\" id=\"faq-icon-1\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" style=\"flex-shrink: 0; transition: transform 0.3s cubic-bezier(0.16, 1, 0.3, 1); transform: rotate(180deg);\"><path data-dc-tpl=\"253\" d=\"M6 9l6 6 6-6\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg data-dc-tpl=\"266\" id=\"faq-icon-3\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" style=\"flex-shrink: 0; transition: transform 0.3s cubic-bezier(0.16, 1, 0.3, 1); transform: rotate(0deg);\"><path data-dc-tpl=\"267\" d=\"M6 9l6 6 6-6\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2532\" class=\"elementor-element elementor-element-525ceb4 e-con-full e-flex e-con e-child\" data-id=\"525ceb4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a5f98ad elementor-widget elementor-widget-text-editor\" data-id=\"a5f98ad\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Nous r\u00e9pondons pos\u00e9ment, nous escaladons vers vous selon les r\u00e8gles d\u00e9finies ensemble, et nous suivons le dossier jusqu&rsquo;\u00e0 sa r\u00e9solution. Rien ne reste sans r\u00e9ponse.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2533\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2533\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> \u00cates-vous r\u00e9actifs ? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg data-dc-tpl=\"252\" id=\"faq-icon-1\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" style=\"flex-shrink: 0; transition: transform 0.3s cubic-bezier(0.16, 1, 0.3, 1); transform: rotate(180deg);\"><path data-dc-tpl=\"253\" d=\"M6 9l6 6 6-6\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg data-dc-tpl=\"266\" id=\"faq-icon-3\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" style=\"flex-shrink: 0; transition: transform 0.3s cubic-bezier(0.16, 1, 0.3, 1); transform: rotate(0deg);\"><path data-dc-tpl=\"267\" d=\"M6 9l6 6 6-6\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2533\" class=\"elementor-element elementor-element-8ba4023 e-con-full e-flex e-con e-child\" data-id=\"8ba4023\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-99ab5c7 elementor-widget elementor-widget-text-editor\" data-id=\"99ab5c7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>La r\u00e9activit\u00e9 est le c\u0153ur de ce m\u00e9tier. Nous d\u00e9finissons ensemble l&rsquo;amplitude de couverture et les d\u00e9lais de r\u00e9ponse pendant l&rsquo;appel d\u00e9couverte, et nous nous y tenons.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2534\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2534\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Pouvez-vous g\u00e9rer plusieurs boutiques ? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg data-dc-tpl=\"252\" id=\"faq-icon-1\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" style=\"flex-shrink: 0; transition: transform 0.3s cubic-bezier(0.16, 1, 0.3, 1); transform: rotate(180deg);\"><path data-dc-tpl=\"253\" d=\"M6 9l6 6 6-6\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg data-dc-tpl=\"266\" id=\"faq-icon-3\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" style=\"flex-shrink: 0; transition: transform 0.3s cubic-bezier(0.16, 1, 0.3, 1); transform: rotate(0deg);\"><path data-dc-tpl=\"267\" d=\"M6 9l6 6 6-6\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2534\" class=\"elementor-element elementor-element-20d8780 e-con-full e-flex e-con e-child\" data-id=\"20d8780\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-713bbfb elementor-widget elementor-widget-text-editor\" data-id=\"713bbfb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Oui, nous le faisons d\u00e9j\u00e0 pour un groupe qui en op\u00e8re plusieurs. Chaque boutique garde son ton et ses r\u00e8gles.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2535\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"6\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2535\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Les donn\u00e9es de ma boutique et de mes clients sont-elles en s\u00e9curit\u00e9 ? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg data-dc-tpl=\"252\" id=\"faq-icon-1\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" style=\"flex-shrink: 0; transition: transform 0.3s cubic-bezier(0.16, 1, 0.3, 1); transform: rotate(180deg);\"><path data-dc-tpl=\"253\" d=\"M6 9l6 6 6-6\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg data-dc-tpl=\"266\" id=\"faq-icon-3\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" style=\"flex-shrink: 0; transition: transform 0.3s cubic-bezier(0.16, 1, 0.3, 1); transform: rotate(0deg);\"><path data-dc-tpl=\"267\" d=\"M6 9l6 6 6-6\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2535\" class=\"elementor-element elementor-element-6ef21dc e-con-full e-flex e-con e-child\" data-id=\"6ef21dc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-97f9bdd elementor-widget elementor-widget-text-editor\" data-id=\"97f9bdd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Oui. Vos acc\u00e8s et les donn\u00e9es de vos clients sont trait\u00e9s avec le soin qu&rsquo;ils exigent, et restent en s\u00e9curit\u00e9 chez nous. Un accord de confidentialit\u00e9 peut \u00eatre sign\u00e9 d\u00e8s le cadrage de la mission.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2536\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"7\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2536\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Pouvez-vous d\u00e9marrer avant un pic d'activit\u00e9 (Black Friday, soldes, f\u00eates) ? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg data-dc-tpl=\"252\" id=\"faq-icon-1\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" style=\"flex-shrink: 0; transition: transform 0.3s cubic-bezier(0.16, 1, 0.3, 1); transform: rotate(180deg);\"><path data-dc-tpl=\"253\" d=\"M6 9l6 6 6-6\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg data-dc-tpl=\"266\" id=\"faq-icon-3\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" style=\"flex-shrink: 0; transition: transform 0.3s cubic-bezier(0.16, 1, 0.3, 1); transform: rotate(0deg);\"><path data-dc-tpl=\"267\" d=\"M6 9l6 6 6-6\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2536\" class=\"elementor-element elementor-element-f38fbc2 e-con-full e-flex e-con e-child\" data-id=\"f38fbc2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b1446aa elementor-widget elementor-widget-text-editor\" data-id=\"b1446aa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Oui. Il faut compter 7 jours entre votre accord et le d\u00e9marrage, cadrage et formation compris. Pour \u00eatre pr\u00eat avant un pic, il suffit de nous contacter avant qu&rsquo;il commence.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2537\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"8\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2537\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Que se passe-t-il si mon assistante est absente ? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg data-dc-tpl=\"252\" id=\"faq-icon-1\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" style=\"flex-shrink: 0; transition: transform 0.3s cubic-bezier(0.16, 1, 0.3, 1); transform: rotate(180deg);\"><path data-dc-tpl=\"253\" d=\"M6 9l6 6 6-6\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg data-dc-tpl=\"266\" id=\"faq-icon-3\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" style=\"flex-shrink: 0; transition: transform 0.3s cubic-bezier(0.16, 1, 0.3, 1); transform: rotate(0deg);\"><path data-dc-tpl=\"267\" d=\"M6 9l6 6 6-6\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2537\" class=\"elementor-element elementor-element-8e6dff3 e-con-full e-flex e-con e-child\" data-id=\"8e6dff3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1d785e6 elementor-widget elementor-widget-text-editor\" data-id=\"1d785e6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Une coll\u00e8gue form\u00e9e sur votre boutique prend le relais. Vos clients re\u00e7oivent toujours leurs r\u00e9ponses, et vous n&rsquo;avez rien \u00e0 organiser.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2538\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"9\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2538\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Comment suis-je tenu au courant ? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg data-dc-tpl=\"252\" id=\"faq-icon-1\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" style=\"flex-shrink: 0; transition: transform 0.3s cubic-bezier(0.16, 1, 0.3, 1); transform: rotate(180deg);\"><path data-dc-tpl=\"253\" d=\"M6 9l6 6 6-6\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg data-dc-tpl=\"266\" id=\"faq-icon-3\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" style=\"flex-shrink: 0; transition: transform 0.3s cubic-bezier(0.16, 1, 0.3, 1); transform: rotate(0deg);\"><path data-dc-tpl=\"267\" d=\"M6 9l6 6 6-6\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2538\" class=\"elementor-element elementor-element-751164e e-con-full e-flex e-con e-child\" data-id=\"751164e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-70c5911 elementor-widget elementor-widget-text-editor\" data-id=\"70c5911\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Chaque vendredi, vous recevez un point \u00e9crit : ce qui est fait, ce qui avance, ce qui bloque. Une fois par mois, nous faisons le point ensemble en 20 minutes.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2539\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"10\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2539\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Puis-je arr\u00eater quand je veux ? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg data-dc-tpl=\"252\" id=\"faq-icon-1\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" style=\"flex-shrink: 0; transition: transform 0.3s cubic-bezier(0.16, 1, 0.3, 1); transform: rotate(180deg);\"><path data-dc-tpl=\"253\" d=\"M6 9l6 6 6-6\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg data-dc-tpl=\"266\" id=\"faq-icon-3\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" style=\"flex-shrink: 0; transition: transform 0.3s cubic-bezier(0.16, 1, 0.3, 1); transform: rotate(0deg);\"><path data-dc-tpl=\"267\" d=\"M6 9l6 6 6-6\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2539\" class=\"elementor-element elementor-element-063938b e-con-full e-flex e-con e-child\" data-id=\"063938b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9ccb2ae elementor-widget elementor-widget-text-editor\" data-id=\"9ccb2ae\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Oui. Il suffit de nous pr\u00e9venir 15 jours avant la fin du mois. Pas de dur\u00e9e minimum, pas de p\u00e9nalit\u00e9.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-25310\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"11\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-25310\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Combien \u00e7a co\u00fbte ? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg data-dc-tpl=\"252\" id=\"faq-icon-1\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" style=\"flex-shrink: 0; transition: transform 0.3s cubic-bezier(0.16, 1, 0.3, 1); transform: rotate(180deg);\"><path data-dc-tpl=\"253\" d=\"M6 9l6 6 6-6\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg data-dc-tpl=\"266\" id=\"faq-icon-3\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" style=\"flex-shrink: 0; transition: transform 0.3s cubic-bezier(0.16, 1, 0.3, 1); transform: rotate(0deg);\"><path data-dc-tpl=\"267\" d=\"M6 9l6 6 6-6\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-25310\" class=\"elementor-element elementor-element-86a0a3d e-con-full e-flex e-con e-child\" data-id=\"86a0a3d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a6688df elementor-widget elementor-widget-text-editor\" data-id=\"a6688df\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Cela d\u00e9pend de la formule. Une assistante virtuelle \u00e0 temps plein ou \u00e0 mi-temps se facture en mensualit\u00e9 fixe. Une mission ponctuelle, au forfait. Dans tous les cas, le prix est fixe, valid\u00e9 ensemble pendant l&rsquo;appel d\u00e9couverte, sans engagement et sans compteur d&rsquo;heures.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Est-ce que vos assistantes garderont le ton de notre marque ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Oui. Nous apprenons votre ton, vos r\\u00e8gles et vos process avant de d\\u00e9marrer, et chaque r\\u00e9ponse les suit. Vos clients parlent \\u00e0 votre marque, pas \\u00e0 un prestataire.\"}},{\"@type\":\"Question\",\"name\":\"Quels outils ma\\u00eetrisez-vous ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Nos assistantes travaillent d\\u00e9j\\u00e0 au quotidien sur Shopify, Freshdesk et Gmail. Et nous nous formons sur vos outils, quels qu&rsquo;ils soient, avant le d\\u00e9marrage.\"}},{\"@type\":\"Question\",\"name\":\"Que se passe-t-il face \\u00e0 une r\\u00e9clamation complexe ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Nous r\\u00e9pondons pos\\u00e9ment, nous escaladons vers vous selon les r\\u00e8gles d\\u00e9finies ensemble, et nous suivons le dossier jusqu&rsquo;\\u00e0 sa r\\u00e9solution. Rien ne reste sans r\\u00e9ponse.\"}},{\"@type\":\"Question\",\"name\":\"\\u00cates-vous r\\u00e9actifs ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"La r\\u00e9activit\\u00e9 est le c\\u0153ur de ce m\\u00e9tier. Nous d\\u00e9finissons ensemble l&rsquo;amplitude de couverture et les d\\u00e9lais de r\\u00e9ponse pendant l&rsquo;appel d\\u00e9couverte, et nous nous y tenons.\"}},{\"@type\":\"Question\",\"name\":\"Pouvez-vous g\\u00e9rer plusieurs boutiques ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Oui, nous le faisons d\\u00e9j\\u00e0 pour un groupe qui en op\\u00e8re plusieurs. Chaque boutique garde son ton et ses r\\u00e8gles.\"}},{\"@type\":\"Question\",\"name\":\"Les donn\\u00e9es de ma boutique et de mes clients sont-elles en s\\u00e9curit\\u00e9 ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Oui. Vos acc\\u00e8s et les donn\\u00e9es de vos clients sont trait\\u00e9s avec le soin qu&rsquo;ils exigent, et restent en s\\u00e9curit\\u00e9 chez nous. Un accord de confidentialit\\u00e9 peut \\u00eatre sign\\u00e9 d\\u00e8s le cadrage de la mission.\"}},{\"@type\":\"Question\",\"name\":\"Pouvez-vous d\\u00e9marrer avant un pic d'activit\\u00e9 (Black Friday, soldes, f\\u00eates) ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Oui. Il faut compter 7 jours entre votre accord et le d\\u00e9marrage, cadrage et formation compris. Pour \\u00eatre pr\\u00eat avant un pic, il suffit de nous contacter avant qu&rsquo;il commence.\"}},{\"@type\":\"Question\",\"name\":\"Que se passe-t-il si mon assistante est absente ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Une coll\\u00e8gue form\\u00e9e sur votre boutique prend le relais. Vos clients re\\u00e7oivent toujours leurs r\\u00e9ponses, et vous n&rsquo;avez rien \\u00e0 organiser.\"}},{\"@type\":\"Question\",\"name\":\"Comment suis-je tenu au courant ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Chaque vendredi, vous recevez un point \\u00e9crit : ce qui est fait, ce qui avance, ce qui bloque. Une fois par mois, nous faisons le point ensemble en 20 minutes.\"}},{\"@type\":\"Question\",\"name\":\"Puis-je arr\\u00eater quand je veux ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Oui. Il suffit de nous pr\\u00e9venir 15 jours avant la fin du mois. Pas de dur\\u00e9e minimum, pas de p\\u00e9nalit\\u00e9.\"}},{\"@type\":\"Question\",\"name\":\"Combien \\u00e7a co\\u00fbte ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Cela d\\u00e9pend de la formule. Une assistante virtuelle \\u00e0 temps plein ou \\u00e0 mi-temps se facture en mensualit\\u00e9 fixe. Une mission ponctuelle, au forfait. Dans tous les cas, le prix est fixe, valid\\u00e9 ensemble pendant l&rsquo;appel d\\u00e9couverte, sans engagement et sans compteur d&rsquo;heures.\"}}]}<\/script>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-24e7719 e-flex e-con-boxed e-con e-parent\" data-id=\"24e7719\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-be2279b e-con-full e-flex e-con e-child\" data-id=\"be2279b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4e16b5f elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"4e16b5f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Vos clients m\u00e9ritent une r\u00e9ponse, m\u00eame quand vous n'\u00eates pas l\u00e0<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d95e36e elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"d95e36e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Un appel de 30 minutes, gratuit, sans discours commercial. Nous \u00e9coutons votre besoin et nous vous disons franchement si nous pouvons vous aider.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5d170af elementor-tablet-align-center elementor-align-center elementor-widget elementor-widget-button\" data-id=\"5d170af\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/wepeps.com\/contact\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg data-dc-tpl=\"61\" width=\"17\" height=\"17\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.4\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path data-dc-tpl=\"62\" d=\"M5 12h14\"><\/path><path data-dc-tpl=\"63\" d=\"M13 6l6 6-6 6\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">R\u00e9server un appel d\u00e9couverte<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Service client e-commerce Un service client e-commerce externalis\u00e9, r\u00e9actif et \u00e0 votre ton. E-mails, chat, t\u00e9l\u00e9phone, commandes, retours, r\u00e9clamations, avis : nous r\u00e9pondons \u00e0 vos clients en votre nom, avec votre ton et vos r\u00e8gles. Vos clients sont bien trait\u00e9s. Vous r\u00e9cup\u00e9rez vos soir\u00e9es. R\u00e9server un appel d\u00e9couverte Gratuit, 30 minutes, sans discours commercial. Ils [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":17,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-19","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Service client e-commerce externalis\u00e9 | Wepeps<\/title>\n<meta name=\"description\" content=\"Externalisez votre service client e-commerce : e-mail, chat, t\u00e9l\u00e9phone, commandes, retours, avis. 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